The MoU was signed by the CEO of Nedaa, His Excellency Mansoor Bu Osaiba, and Rashid Al Sharid, who is executive director, administration and finance division at Dubai Customs. According to a statement, via the MoU, the two parties will: “Focus on developing an operational mechanism aimed at ensuring a reliable and effective communication network for Dubai Customs, exchanging information and data related to the field of emergencies and public safety.”
The aforesaid data will also refer to “administrative and cognitive expertise and experience, [while also] providing consultations to improve the level of operations and services provided by Dubai Customs.”
The statement continued: “Dubai Customs will include Nedaa in the list of initial options in its field of specialisation, to engage them in future project plans, so that it will be fully prepared to study the scope of external coverage, if necessary.”
Discussing the agreement, CEO of Nedaa, HE Mansoor Bu Osaiba, said: “We are extremely pleased to sign this MoU with Dubai Customs to enhance our partnership, reiterating our vision of cooperating with various government agencies and institutions to contribute to improving the efficiency in the field of secure communications.
“This partnership will open new horizons of cooperation between Nedaa and Dubai Customs to exchange experiences and knowledge and harness our respective resources and capabilities to ensure the provision of a secure and reliable communications network.”
This MoU also includes providing training courses for Dubai Customs work teams, relating in particular to the use of TETRA and broadband devices. It furthermore includes enhancement of cooperation around “events, exhibitions and volunteer programmes.”
Nedaa is the exclusive secure network provider for the government of Dubai. It deploys - according to the organisation - "reliable mission critical communications to Dubai government entities responsible for security and safety."